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Skip to main content UTMB Health mySTAR Systems, Tools and Resources PLEASE READ BEFORE CALLING TECH SUPPORT — mySTAR/Campus Solutions was recently updated. If you are having any issues, please clear your browser cache then close and restart your browser. COVID-19 UPDATE: — UTMB is in the process of gradually reopening campus. As we do so, we want to ensure our community is safe and we do our part to continue to mitigate the spread of the coronavirus. Enrollment Services Offices are open and available to assist Monday thru Friday, from 8AM to 5PM. Should you need to visit our offices please maintain safe social distancing practices and continue to wear a face covering. If you need assistance and wish to avoid a trip to campus, please contact us via email: ADMISSIONS AND RECORDS — applicant or student related questions Graduate School of Biomedical Sciences - Linda Pheanis lpheanis@utmb.edu School of Health Professions Randi Richardson raaricha@utmb.edu School of Medicine Leila Robinson le3robin@utmb.edu School of Nursing Katherine Rosen kerosen@utmb.edu STUDENT FINANCIAL SERVICES Financial Aid - sfinaid@utmb.edu Scholarships - schlrshp@utmb.edu Student Accounts - sfinsvcs@utmb.edu IMPORTANT NOTIFICATIONS ➤ Applicants do not need VPN to access mySTAR from off campus. ➤ Everyone except applicants MUST use VPN and duo two-factor authentication when logging into mySTAR from off campus. If you have not logged in via VPN before, please use these instructions . ➤ If you are applying for scholarships or making a payment for tuition, fees or an admission deposit, you MUST use Firefox web browser and a PC (Macs not supported for e-payments). Instructions for Paying Admission Deposit ➤ Clear your browser cache often to ensure you have the latest updates. mySTAR Login to mySTAR mySTAR is the portal to the official student system of UTMB - Campus Solutions - where all applicant, student and alumni data is maintained. With mySTAR you can... ➙ Check admission application status, accept admission offer, and all other application needs ➙ Check financial aid status, accept financial aid, apply for scholarships and all other financial service needs ➙ Add a class, drop a class, view class schedule, and all other registration needs ➙ and much more! NEWLY ADMITTED STUDENTS After your official acceptance, you will have full access to all sections of your Student Center in mySTAR. Please note that the temporarily assigned numeric account provided for application purposes will be deactivated and you will be issued a UTMB-USERS-M account and password . Please allow 3-7 business days for receipt of this information (via email) once your acceptance has been submitted. WEB BROWSER SETTINGS mySTAR users, please allow JavaScript, accept cookies, and turn off pop-up blocking on your browser of choice. mySTAR is compatible with the following browsers: Firefox 38, 42 Internet Explorer 11 Google Chrome 43 Safari 8, 9 TECHNICAL ISSUES For all technical issues, please contact the UTMB Service Desk . Toll Free — 1-888-898-2401 On Campus — Ext #25200 Galveston — 409-772-5200 Houston — 281-554-1577 Email Request — ishelp@utmb.edu On-line Request Frequently Asked Questions FAQs Browser Tips/Tricks General Admissions New Students Records/Registration Financial Services Contact Enrollment Services How to Access and Install the UTMB VPN? Instructions for Automatically Clearing Cache-Firefox? Instructions for Automatically Clearing Cache-Internet Explorer? How do I navigate to my Student Home Page? How can I purchase student health insurance? Where do I login to complete my compliance training? How to accept an offer of admission and pay an enrollment deposit in mySTAR? New Student Checklist What is FERPA? How can I set my FERPA restrictions? How do I request an official transcript to mail? How do I request an official transcript to hold for pickup? How do I view my unofficial transcript? How do I request an enrollment verification? How do I view my grades? How to enroll in direct deposit? How to enroll in a tuition installment plan? How to make a payment? How to accept an offer of admission and pay an enrollment deposit in mySTAR? How to assign student permissions? Phone — 409-772-1215 Fax — 409-772-4466 Admissions — enrollment.services@utmb.edu Financial Aid — sfinaid@utmb.edu Scholarships — scholarships@utmb.edu Student Accounts — sfinsvcs@utmb.edu Back to top UTMB.edu UTMBHealth.com Maps / Directions Policies / Required Links © The University of Texas Medical Branch at Galveston | Member, Texas Medical Center® UTMB Sitefinity: www login | intranet login UTMB Health...